Every Tuesday at 1PM Central Time, Portage Cartage moderates a Twitter-based "movechat" for movers and consumers looking for information on moving. For the most recent chat, the topic was "Office & Corporate Moving." Below is the abridged transcript of the questions and the responses.
Q1 - What are the common
problems encountered with office moves?
GoodStuffMoving
Q1 - Perhaps not so common, but we once had to move filing cabinets that
were waxed down...lots of chiseling.
XpressMovers
Q1: Problems with commercial moves are similar to any other move. Major
problem is communication.
GoodStuffMoving
Q1 - Communication can be a problem. When companies want a mix of old and
new arriving equipment can be a problem too...
jkmoving
A1: Not enough pre-planning. Short notice on a move. Lowest bid as the
sole parameter.
AllwrightMoving
The biggest issue we seem to have is the getting accurate info on what
files they are moving themselves.
jkmoving
A1: The notion that a company can call a moving firm the day before a
major office move & we'll be there, ready to go (really?!).
PortageCartage
@GoodStuffMoving Can you elaborate on how having new equipment come can
create problems?
GoodStuffMoving
@PortageCartage If there is unclear communication on where the new equip
goes, who puts it where, and we are bringing the old...
GoodStuffMoving
@PortageCartage Often things will get confused, caught up, and end up
taking longer than initially thought.
PortageCartage
So in summary, office moves are Class 10 Chaos waiting to be unleashed.
XpressMovers
Under-estimation from both the company and mover side can bring a lot of
problems in a move.
GoodStuffMoving
@PortageCartage yes, that's about right, lol
jkmoving
LOL, not quite that bad ;-) RT @portagecartage: So in summary, office
moves are Class 10 Chaos waiting to be unleashed.
XpressMovers
@PortageCartage Just about right, unless your commercial client is an
ex-commercial mover :)
Q2 - How does one plan the placement of office furniture &
equipment in the new location?
jkmoving
A2: We provide space planning help and "plan-a-gram" sheets so
companies can work out furniture/equip placement ahead of time.
GoodStuffMoving
Q2 - Most of the time, leave that up to the client. Suggest arrangements,
but they get final word.
GoodStuffMoving
Q2 - Also designate a "dump point" for misc items and
materials.
AllwrightMoving
A2: If someone knows let us know we just moved an office/retail building,
our guys moved things 2 or 3 times.
GoodStuffMoving
We advertise "organization and coordination", but often clients
know what they want, esp small biz.
PortageCartage
Planning is definitely key. Really appreciate when customers provide us
with a to-scale floor plan.
jkmoving
Very important for a commercial move. RT @goodstuffmoving: Q2 - Also
designate a "dump point" for misc items and materials.
Q3 - What can a company do to make their office relocation
simpler for everybody involved?
MovePoint
A3 Communication Communication Communication
XpressMovers
Communication and Education about Office moves. They are never easy
regardless of the size of the company.
jkmoving
A3: Communicate, early & often. The internal staff at the company
needs 2 know key dates, what's expected of them, logistics, etc.
MyMovingReviews
Q3: Onsite planning, Floor plans, Dedicated coordinator and an extensive
online/offline information and checklists.
GoodStuffMoving
Q3 - It always helps to walk out the areas ahead of time, prep the
movers. Communicate. Label. Map. etc...
GoodStuffMoving
Anyone have any problems with client employees or close friends/families
sent or want to help with the move?
jkmoving
Good heavens! RT @goodstuffmoving: Anyone have problems with client
employees or close friends/families sent to help w/the move?
PortageCartage
@GoodStuffMoving One of the issues with that is many office furniture
systems need to have certified installers dis/reassemble it.
GoodStuffMoving
@PortageCartage ...good point! I personally tend to always forget that
aspect of things...
Q4 - Any tricks of the trade, specific innovations, or lessons
learned you'd like to share regarding office/commercial moves?
GoodStuffMoving
So...what's the most specialized item you have had to have help
dis/reassembling?
XpressMovers
@GoodStuffMoving 3000lbs Weather simulation machine for a testing
laboratory :)
PortageCartage
@GoodStuffMoving We sometimes have to move conference tables that are too
big for the elevator car. Called in elevator svc guy...
PortageCartage
@GoodStuffMoving ...and had car lowered, then crew stood on top of
elevator with table for a slow & careful in-shaft ride.
GoodStuffMoving
@PortageCartage now that's epic!
GoodStuffMoving
@XpressMovers for me, personally...an antique organ with pipes, but I'm
sure others in the office have more epic moves...
XpressMovers
Q4: Be consistent, stay on top of every aspect of the move, constant
communication with the client.
jkmoving
A4: we do training with IOMI (www.officemoves.com) so we're
specialized/certified in office moving techniques.
GoodStuffMoving
Q4 - Making sure to call the right experts for the right jobs!!
jkmoving
A4: Also, we use special equip to make moves faster/smoother for the
customer. E.g., a Spider Crane to move full lateral files.
PortageCartage
Then there was a huge CT Scanner we delivered to a local hospital -
http://youtu.be/d_eLu1K6jZg
jkmoving
A4: Time to brag a little. We've moved & stored parts of the King Tut
exhibit (hey, the Smithsonian is in our backyard!).
GoodStuffMoving
@jkmoving I actually just went to the King Tut exhibit here in St. Paul a
few weekends ago!
PortageCartage
A key lesson we've learned is, "Use the right tools for the right
job."
jkmoving
Wow & yikes! RT @GoodStuffMoving We sometimes move conference tables
that r 2 big for the elevator car. Called elevator svc guy
PortageCartage
Another is to have flexibility with the hours in which we do office
moves; often evening or weekend work is worth it for cust.
jkmoving
Absolutely; esp key for comm moves. RT @portagecartage: A key lesson
we've learned is, "Use the right tools for the right job."
GoodStuffMoving
Related, do you think most moving companies do a mix of
residential/commercial, say, 70/30?
jkmoving
Not necessarily RT @goodstuffmoving: Related, do you think most moving
companies do a mix of residential/commercial, say, 70/30?
XpressMovers
@GoodStuffMoving Depends on the moving company and the size of it. I
think most companies do 90%/10%.
PortageCartage
@GoodStuffMoving Diversification would vary widely for each mover. For
us, office & commercial work is a big part of our biz.
XpressMovers
I know movers that do 100% office moves. It varies from company to
company.
jkmoving
Same here re: DC-based movers. RT @xpressmovers: I know movers that do
100% office moves. It varies from company to company.
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